“Hi Tracy, Just wanted to drop a line to you and Courteney and thank you both for a job well done. Thank you, too, for keeping in touch and keeping us advised as steps progressed. It is a very stressful issue; we were not brought up with this as one of our values. It was a very difficult decision to make and continued to be during all the paperwork. Reg and I are soooo very thankful for you and the Team’s handling of all the sheets and sheets and letters and letters we received from our mortgage company. It was very intimidating. Knowing we had the team to help explain was a relief for both of us and a comfort that the “threatening type words” in those letters were standard procedure and that you and the team addressed them for us.
We are sorry we lost our beautiful home, but glad it was handled the next best way (for our credit) and that someone else now desires it.
Thanks again for you and your team’s services and compassion during this trying time.”